By email I invited a friend to coffee, this was after I praised her efforts on a benefit we had just closed and also answered several of her questions on how to get in to see a certain doctor. This was her response:
"Can't today, crazy."
My first reaction was, "Really? I wrote 5 paragraphs and all she said was three words? Couldn't she have noticed my efforts in responding and done the same back to me?"
My second reaction was, "Have I angered her?"
My third reaction was "She's out. She must be using a blackberry or be in a store or pushing a grocery cart." In which case....I'd like you all to know: Stop using emails while you are out in the world. Emails should not be done in the car, while you pee or standing in line at Disneyland where it's so loud and distracting you spell words like 'know' (no) incorrectly and people begin to think you have a mental problem. Wait till later to respond.
I will not die if I do not get a reply within one to seven days. (By day eight, yes, maybe.)
Also, don't ever answer any email with the words, "not going to work for me’ or ‘ it doesn’t work for us.’
How about ending every email with, "Thank you so very much for taking the time to email me today."
No one will be wondering if your words were genuine or not. They'll just be so happy to see the one person online who still has manners happens to be their friend.