My downfall in life is I hate stupid people. Today I spoke to a lady about my account and that there was a seven dollar negative charge on my account. I wanted to know why? Her response, "You have 17,000 in your account."
"Yes, but why is there a negative 7 dollars...?"
She sighs, "I don't know...my computer doesn't go back very far."
How do you think I should answer her?
1) Oh, I'm sorry, let me see if I can get you new computers?
2) Oh well...I guess 17K is enough money to worry why you deducted me 7.
3) Hmmm. I am your customer, I've been one for 12 years, just tell me, "I'm sorry this happened to you, let me figure out what is going on?"
I actually said #1 to which she responded, "Really? We need new computers so bad....can you get Apple?"